Police

Non-emergency

Stroud / Cotswolds / Cheltenham / Forest of Dean / Gloucester call Gloucestershire Constabulary on 01452 521201 or 01242 521321

Calls are handled centrally but your local officers will respond to reported incidents.

Call Crimestoppers to give information about a crime (you may remain anonymous) 0800 555 111

Utilities

Electricity Call 08457 331 331 (GPU Power UK - previously MEB) if there is a power cut.

Gas Call 0800 111 999 if you smell gas.

Water Water leak-line and public sewers: Severn Trent Water 0800 783 4444

Local Emergencies

Taking into account some issues raised within the Civil Contingencies Act we have decided not to rely only on rapid and effective help from outside, but to put in place some capability to take action locally as well. The Parish has developed its own Emergency Plan which amongst other things designates parish-based coordinators to take particular actions in the event of an emergency which affects the parish.

This Parish Emergency Plan is not a substitute for actions taken in these situations by District, County or National emergency services, but experience has shown that locally focussed preparation and action can be immensely valuable.

By “emergency” we mean an event such as -

Flood, regardless of source;

Major power failure (not scheduled) likely to last more than 6 hours;

Water cuts (not scheduled) like to last more 6 hours;

Major interruption to road access (snow, flood, accident, bridge breakdown);

A major hazard (e.g. burning vehicle with a dangerous load within the Parish or an adjoining Parish);

Getting information out to residents which may be urgent and managing the situation from a single central local point is a vital part of this plan. All residents who have already given permission for their phone or email to be used for this purpose can now be sent a text, voicemail or email message in the event of an emergency. The system has already been used to good effect in the snowy conditions in January 2010.

If you have not yet given us your details please do so if you would like to receive such messages.

Summary

Police, Fire or Ambulance call (emergency only) - 999

For all non emergency police requirements - 0845 090 1234

Community Safety - (01453) 754276

Stroud District Crime Prevention Office - (01452) 335694

Valley and Vale Neighborhood Watch Association - (01452) 335623

Crime Stoppers - 0800 555 111

Bogus Callers - 0808 1000 777

Victim Support - (01453) 751488

Racist Incident Helpline - 0800 1694139

The police officer responsible for our local area is PC Fraser Mackie. He can be contacted via the non-emergency number above or 01452 729050 (Quedgeley). The police welcome your help in reporting incidents including dangerous or inappropriate driving, bogus callers and vandalism. It is particularly useful if you can note a vehicle registration number, make and colour of vehicle.

General Emergency Information

For Police, Fire or Ambulance, dial 999.

You can also dial 112 anywhere in the European Community to contact the emergency services.

Dial 999 only when:

. Life is threatened

. Someone is injured

. You suspect a crime is being committed

. You see something suspicious happening

Police - Non-emergency

Stroud / Cotswolds / Cheltenham / Forest of Dean / Gloucester call Gloucestershire Constabulary on 01452 521201 or 01242 521321

Calls are handled centrally but your local officers will respond to reported incidents.

Call Crimestoppers to give information about a crime (you may remain anonymous) 0800 555 111

Fire service

Gloucestershire Fire and Rescue Service

Fire Service HQ

Waterwells Drive, Quedgeley, Gloucester, GL2 2AX

General non-emergency number: 01452 753333

Hospitals - accident and emergency

Cheltenham General Hospital - 01242 273052

Cirencester Hospital - 01285 884582 / 884603

Gloucestershire Royal Hospital - 01452 394518 / 394324

Stroud General Hospital - 01453 562200

Utilities

Electricity - Call 08457 331 331 (GPU Power UK - previously MEB) if there is a power cut.

Gas - Call 0800 111 999 if you smell gas.

Water - Water leak-line and public sewers: Severn Trent Water 0800 783 4444

Malicious telephone calls

Call 150 (if you have a BT line) or the Advice Line on 0808 1000 777

Social Services Helpline 01453 760500

Stroud District Council - Emergency (24 hours) - 01452 532467

Animals / Vets

RSPCA cruelty hotline 0870 5555 999

Gloucestershire Wildlife Rescue Centre 01452 700038

Dog Warden service - 01453 754491/7

Environment Department - Gloucestershire County Council - Helpline 01452 425500 / Out of Hours Emergencies 0845 6677788 (from 5pm to 9am only)

Helplines

Drinkline 0800 917 8282

National Drugs Helpline: 0800 776600 talktofrank.com

Samaritans: 0845 790 9090

Childine: 0800 1111

NSPCC Child Protection Helpline: 0800 800 500

Victim Supportline: 0845 30 30 900

Domestic Violence Helpline: 0870 599 5443